Code of Practice




To provide an organisation whereby a high consistency of care and professional ethics will be the standard of it’s members.



  • To representation and communication of professional and business interests to appropriate statutory bodies.
  • Of access to ARMC training programmes.
  • To participate with equality in Association affairs.
  • To support providing the Code of Practice has been upheld.
  • Of equal access to the benefits and services offered.
  • Of complaint to the Management Council.



  1. The prevailing atmosphere of a residential SERVICE should be homely, relaxed and welcoming. All services in membership should have person centred approaches at their core.
  2. Respect and privacy must be accorded all individuals.
  3. Care must be provided with proper regard for the dignity and self respect of individuals and their needs.
  4. Freedom of choice and independence should be maintained provided it does not impede the safety and quality of life of the individual and others.
  5. Individual needs, opinions and beliefs should be respected at all times.
  6. If applicable, attention must be paid to the nutritional value of meals, a varied menu should be offered allowing freedom of choice, yet paying special attention to the particular dietary needs of specific individuals.
  7. Members will act with the utmost financial integrity.
  8. Prospective clients should be carefully introduced to the service to enable assessment by both parties, bearing in mind individual needs. Encouragement should be given to enable fullest potential and quality of life.
  9. A negotiated trial period, on both sides, shall be the normal procedure, pending a decision on use of the service, but subject to contractual alteration.
  10. Where an individual proves unsuitable for a service, perhaps affecting the welfare of other clients, the placing agency should be asked to remove the client within a reasonable time.
  11. Reviews should consult with the client, the clients social worker, other relevant professionals (as appropriate) and involve relative’s/advocates wherever possible, due regard shown for the clients views and needs. When contact with these persons is not possible they should be notified of any changes.


  1. ARMC members shall demonstrate regard for others as a principle of action.
  2. Service providers and staff should use every reasonable opportunity to improve their professional knowledge and skills by being aware of, and taking advantage of, valid training wherever possible.
  3. Members should adhere to the Data Protection Act 1993 to safeguard all confidential information.
  4. Professional or clinical services such as G.P., Dentist, Chiropodist etc., should be sought for individuals when necessary, bearing in mind the need for personal choice.
  5. Members should only employ staff after taking up full references with regard to CQC current practise.


  1. An adequate number of suitably trained staff should be on duty in the service at all times, due regard given to the client needs.
  2. All financial transactions should be treated with maximum integrity and autonomy.
  3. Members should not abuse the privileged relationship which prevails between themselves, their clients and staff.
  4. Members shall promote anti discriminatory practices.
  5. Members should be entitled to all relevant information regarding a proposed client.
  6. All members must be adequately and appropriately insured.
  7. Regulations regarding computer records must be adhered to at all times (Data Protection).
  8. Members will issue each client with a fully documented Complaints Procedure. If individuals are unable to understand the procedure their next of kin or other suitable advocate should be involved.


  1. Members will be expected to satisfy the Association that the location and facilities of the service are appropriate to the individual needs of the client group.
  2. Visitors should be accorded both privacy and courtesy, ensuring that they do not infringe on other clients.
  3. Members should make every effort to introduce their clients to all appropriate facilities in their area.
  4. Members are required to comply to all statutory requirements relevant to their service.


ARMC reserves the right to refuse membership.

Failure to renew membership renders all elements of the members charter void. The use of logos by non members is forbidden and considered actionable.

Members of ARMC shall not operate their services in anyway which may bring the Association or it’s other members into disrepute.

The United Nations Convention of the Rights of Persons with Disabilities is the basis on which all ARMC members are expected to conduct themselves.



There are eight guiding principles that underlie the Convention and each one of its specific articles:

  1. Respect for inherent dignity, individual autonomy including the freedom to make one’s own choices, and independence of persons
  2. Non-discrimination
  3. Full and effective participation and inclusion in society
  4. Respect for difference and acceptance of persons with disabilities as part of human diversity and humanity
  5. Equality of opportunity
  6. Accessibility
  7. Equality between men and women
  8. Respect for the evolving capacities of children with disabilities and respect for the right of children with disabilities to preserve their identities



Amended 24.8.16- Adopted 5.4.17